QUALITY CERTIFICATIONS
Quality Policy
Cannon Instrument Company is committed to quality excellence, which is: Working as a team, along with customers and suppliers. We will ensure quality and pride in our products and services through our positive attitude, commitment and experience.
It is therefore our Quality Policy and mission to: Provide goods and services that consistently meet or exceed our customersā expectations. Actively pursue constant improvement through programs that enable every employee to do his or her job right, the first time and every time.
ISO 9001:2015 REGISTRATION/CERTIFICATION
The Quality Management System which Cannon Instrument Company has implemented and maintains, fulfills the requirements of the ISO 9001:2015 standard as documented, through an audit, by DQS.
CANNONās Quality System Scope:
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- The design, manufacture and certification of viscosity standards and the viscosity certification of customer-supplied materials.
- The design, and manufacture of flash point reference materials.
- The provision of calibration services for viscometers.
Click here to view a copy of our ISO 9001 certificate.
A2LA ACCREDITATION
A2LA has accredited CANNON for technical competence in the field of calibration (certificate number 1262.01) and the production of certified reference materials (certificate number 1262.02).
The ISO/IEC 17025 accreditation covers the calibration of glass capillary viscometers, the determination of kinematic and dynamic viscosity (including that of viscosity standards and the viscosity certification of customer samples), and the provision of calibration services for viscometers.
The ISO 17034 accreditation covers the production of certified reference materials for kinematic viscosity, dynamic viscosity, density, and flash point.
Click here for more information about A2LA.
Click here to view a copy of our ISO/IEC 17025 and ISO 17034 A2LA accreditation scope.
COMPLAINT PROCESS OVERVIEW
CANNON accepts complaints and handles them according to the requirements of ISO 9001, ISO/IEC 17025 and ISO 17034.
Learn more about the Cannon Complaint Process Overview.